Terms and Conditions

Effective date: October 26, 2026
Last updated: October 30, 2026

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "User," or "you") and DealScale Agency ("DealScale," "we," "us," or "our"). By accessing our website https://dealscaleagency.com/, scheduling a discovery call, or subscribing to our outbound cold calling, lead generation, appointment setting, or virtual sales opener services, you agree to be bound by these Terms.

2. Description of Services

DealScale Agency provides outbound and inbound sales infrastructure for business-to-business (B2B) and consumer (B2C) campaigns in the United States and Canada, including dedicated sales openers, multi-dialer routing, lead qualification, skip tracing, website design and build, CRM setup (e.g., Podio), and dual-layer Quality Assurance (QA) services ("Services"). Specific deliverables and team seat allocations are governed by the selected upfront retainer package (Apex Launch, Growth Engine, Dominance Hub), the pricing tier for your market, or customized enterprise agreements.

3. Client Obligations & Compliance Warranty

Because our Services involve outreach to businesses and consumers, including in regulated industries such as debt relief, lending and tax resolution, clients utilizing DealScale Agency warrant and agree to the following:

Legal Compliance: Clients must comply with all applicable local, state, federal, and international telemarketing and privacy laws, including the TCPA, Telemarketing Sales Rule (TSR), CAN-SPAM Act and DNC registry regulations in the United States, and the CRTC Unsolicited Telecommunications Rules (including the National DNCL), Canada's Anti-Spam Legislation (CASL) and PIPEDA in Canada.
Regulated Offers: Clients offering debt relief, credit, lending or tax resolution services are responsible for holding any licenses their offer requires and for supplying the disclosures their regulators require. DealScale representatives do not provide legal, financial or tax advice.
Suppression Lists: Clients are responsible for providing DealScale Agency with any internal suppression or Do-Not-Call (DNC) lists relevant to their targeted campaigns.
Script & Target Approval: Clients are responsible for ensuring that custom scripts, value propositions, or demographic targeting criteria provided to DealScale comply with legal and industry standards.

4. Billing, Subscriptions, and Payments

Payment Terms: Services are billed on a recurring monthly subscription or retainer basis as outlined in your chosen plan. All payments must be cleared in advance prior to campaign launch or caller deployment.
Non-Refundable Fees: Setup fees, website build fees, caller seat allocation costs, data enrichment fees, and monthly retainers are strictly non-refundable once campaign setup or recruitment has commenced.
Cancellation Policy: Clients may cancel subscription services by submitting a written notice at least seven (7) business days prior to the start of the next monthly billing cycle.

5. Intellectual Property

All original website designs, logos, software workflows, training modules, cold outreach frameworks, and operational methodologies developed by DealScale Agency remain the exclusive intellectual property of DealScale Agency. Clients receive a limited, non-transferable license to use deliverables strictly for internal business purposes.

6. Disclaimer of Warranties & Lead Projections

Performance Projections: While DealScale Agency utilizes double-verification QA, trained openers, and enterprise dialer technology, deal closures and revenue conversion depend on external market factors, client sales closing skills, and offer strength. Projected lead volumes or appointment targets are estimates based on historical benchmarks and do not constitute guaranteed revenue returns.
Lead Benchmarks: All stated lead, appointment, and intake metrics, and any figure shown in our ROI calculator, represent operational campaign benchmarks or illustrative estimates, not guarantees of results or income. Actual campaign outputs vary based on market conditions, list freshness, caller script approval, and client offer competitiveness. DealScale Agency guarantees dedicated agent seating, multi-dialer infrastructure, and 100% second-voice QA evaluation on every delivered lead. Benchmarks for campaigns outside our published verticals (including loans) are calibrated during onboarding.
"As-Is" Service: Our website and digital channels are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.

7. Limitation of Liability

To the maximum extent permitted by applicable law, DealScale Agency, its founders, team members, and contractors shall not be held liable for any indirect, incidental, special, consequential, or punitive damages—including lost profits, lost revenue, or business interruption—arising from the use of our website or services. DealScale's total aggregate liability under any claim shall not exceed the total amount paid by the client to DealScale Agency in the one (1) month preceding the event giving rise to liability.

8. Indemnification

You agree to defend, indemnify, and hold harmless DealScale Agency, its officers, employees, and contractors from and against any claims, liabilities, damages, regulatory fines, or legal expenses (including attorney's fees) arising out of or related to:

Your breach of these Terms;
Any campaign target data, lead lists, or cold outreach scripts provided by you that violate TCPA, TSR, DNC, CASL, CRTC or consumer privacy laws;
Your handling, negotiation, or management of leads after they are qualified and delivered to your CRM.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States. Any legal proceedings or disputes arising out of these Terms shall be handled exclusively in competent courts of jurisdiction.

10. Modifications to Terms

DealScale Agency reserves the right to modify or update these Terms and Conditions at any time. Updates will be published on https://dealscaleagency.com/ with a revised "Last Updated" date. Continued use of our website or services constitutes acceptance of the modified Terms.

11. Contact Information

For questions regarding these Terms and Conditions:

Company: DealScale Agency
Website: https://dealscaleagency.com/
Email: info@dealscaleagency.com